Frequently Asked Questions (FAQs)
1. What is companysecretary.me?
companysecretary.me provides managed professional email and cloud services exclusively for Company Secretaries.
The service is designed to offer a credible professional email identity and secure document storage, supported and administered by our team.
2. Is companysecretary.me an official initiative of ICSI or any statutory authority?
No.
companysecretary.me is an independent service provider and is not affiliated with, endorsed by, or operated by ICSI or any statutory or regulatory body.
3. Who is eligible to apply for an @companysecretary.me email address?
The service is intended for:
- Practicing Company Secretaries
- Company Secretaries in employment
Applications are subject to verification to ensure professional exclusivity.
4. Who provides the underlying email and cloud infrastructure?
The email and cloud services are powered by Zoho Corporation.
companysecretary.me manages onboarding, configuration, and first-level support.
5. Where is my data stored?
All email and cloud data is hosted on Zoho’s secure enterprise infrastructure.
Platform-level security, uptime, and data protection are governed by Zoho’s systems and policies, while companysecretary.me manages access and service coordination.
6. Can I access my email on mobile and desktop?
Yes.
Your email can be accessed through:
- Web browser (webmail)
- Mobile devices (Android and iOS)
- Desktop email clients such as Microsoft Outlook and similar applications
- Zoho Mail
7. Can I migrate emails from Gmail or another provider?
Yes.
Migration assistance can be provided upon request to help ensure continuity of communication.
Migration support may depend on the selected plan and complexity of the request.
8. What cloud storage facilities are provided?
Depending on the plan selected, cloud services may be used for storing:
- Client records
- Compliance and statutory documents
- Board minutes and resolutions
- Professional correspondence
- Personal Information
The cloud service is designed for confidential and professional use.
9. Is this service suitable for firms or multiple users?
Yes.
Company Secretary firms and professional groups may apply for multi-user configurations.
Firm requirements can be mentioned during the application process.
10. How does the application process work?
The process is as follows:
- Submission of application through the website form
- Verification of professional details
- Account configuration
- Secure sharing of login credentials
This controlled process ensures service quality and professional integrity.
11. Is instant signup available?
No.
All accounts are created after review and verification.
This approach helps maintain exclusivity, security, and long-term reliability of the service.
12. What is the pricing structure?
Pricing is:
- Annual
- Transparent
- Inclusive of platform access, setup, and basic support
The service is offered as a managed professional solution, not as a direct resale of software licenses.
13. Who provides customer support?
First-level support is provided by companysecretary.me.
Platform-level issues may be escalated to the infrastructure provider where required.
Users have a single point of contact for assistance.
14. Can I discontinue the service?
Yes.
You may choose not to renew the service at the end of the billing cycle.
Information regarding data access and transition will be shared at the time of discontinuation.
15. Can I use this email address for statutory and official communication?
Yes.
The email address is suitable for professional communication with clients, corporates, regulators, and other stakeholders.
16. How do I apply?
Applications can be submitted through the online application form available on the website.
👉 Apply for @companysecretary.me Email